Never miss a guest message again.

How it works

1. Free 30-minute intake call. We learn your listings, house rules and how you want issues handled.
2. Share your house manual. Add Turtleback LLC as a messaging-only co-host.
3. Fast setup. Our AI answers routine questions; our team handles anything that needs judgment and escalates to you or your cleaner.
4. Monthly report. See every conversation, response times and issues raised.

What we do

• Answer guest questions from your listing and house manual
• Send check-in and check-out instructions
• Act as the in-stay contact and pass problems to you or your cleaner
• Send review reminders after checkout

What we never do

We do not set prices, accept or decline bookings, negotiate discounts or refunds, edit your listing, or touch any money. Airbnb pays you directly.

Pricing

Flat, per listing, per month

No setup fee. Month-to-month, 30 days notice. Never a percentage of bookings.

FAQ

Who runs this? Turtleback LLC, built by an Airbnb Superhost with 8 years of hosting.

Is it AI or people? Both. AI handles routine questions instantly; a person reviews anything sensitive.

Do you change my prices or accept bookings? No. Those decisions stay with you.

Do you handle payouts? No. Airbnb pays you directly.

What about emergencies? We contact you or your designated cleaner/handyman right away using your escalation rules.

Which platforms? Airbnb first; ask us about Vrbo and Booking.com.

Contract? Month-to-month; cancel with 30 days notice.

Get your weekends back.

Book a free intake call and get set up fast.